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Services Offered


Etisalat Facilities Management provides a single point of contact to its valued customers through offering Integrated Facilities Management Solutions tailored to the customer’s needs. This includes but is not limited to:

Hard FM Services
• Air conditioning systems
• Plumbing systems
• Fire and life safety systems
• Vertical transport systems
• Electrical power systems
• Lighting systems
• Building management systems
• Security and CCTV systems
• Access control systems
• Public address and voice alarm systems
• Lighting protection systems
• UPS systems
• Emergency generation
• Aircraft warning light systems

Soft FM Services
• 24/7 Help Desk/Maximo/PDA Technology
• Cleaning
• Security
• Waste management
• Catering
• Mailroom
• Concierge
• Landscaping
• Asset health check

Condition Audits
• Assessing the current condition of a facility and its assets


Variation & Fitouts

• Upgrades and Renovation Projects Management
• Construction Management
• Managing Service Providers





Facilities Management Consultancy

The consultancy arm of Etisalat Facilities Management provides an unparalleled expertise to our valued clients for their new projects throughout the project life cycle starting right from its concept stage. Our team of professionals in collaboration with strategic partners and specialist sub-consultants not only provide valuable advice over the operational costs of the facilities but also suggest techniques to reduce the capital costs through an FM perspective design review process, and that is not all; we provide a multitude of consultancy services as:

Facilities Management

• Service levy models
• Preparation of service level agreements
• FM perspective design reviews
• Life cycle analysis
• Request for tender documentation
• FM perspective O&M manuals reviews
• Operation and maintenance budgets
• Fit-out manuals
• Sinking funds calculations
• FM perspective construction reviews
• FM strategic plans



Commissioning Management

• Design intent documentation
• Commissioning perspective construction reviews
• Draft commissioning contracts
• Prepare commissioning specifications
• Physical witnessing of commissioning work
• Commissioning planning and scheduling
• Review of commissioning procedures
• End of warranty testing plans
• Post-occupancy surveys




etisalat facilities management - Etisalat Services Holding - Copyright 2008